Provide understanding to our partner regarding out API docs, helping Customer Service team in solving transaction issue. Generate report required by other department. 

• Supporting the Operational in the office, helping to troubleshoot and fixing the issue. providing the best support to prevent any obstacle in the daily operation.
• Provide Report and simple analysis to related department, make sure they got the answer for requested reports
• Helping Customer Service Department to resolve the issue occur in our operation.
• Doing the testing for the setting that had been setup and send the testing detail to related department.
• Helping Developer by doing testing using automation program to prevent any error in the production/operation.
• Provide answers for post integration/operation to our partner for any error that occur during normal operation.

• Diploma or Bachelor's degree in IT, or its related and equivalent degree.
• At least 1 year of experience in related fields.
• Familiar with MySQL queries.
• Having a good understanding with API docs.
• Analytical Thinking.
• Hardware problem solving.