What Are Cookies?
“Cookies” are a feature on your Internet browser which store small amounts of data on your computer when you visit a website. They allow us to recognise a particular device or browser so that we can personalise and curate content to your preferences and make our services and Platform more useful to you.
For the purposes of this Cookie Policy, the “Platform” refers to UniPin’s website located at www.unipin.com, mobile application, web portal and/or any other platform made available by UniPin or its affiliates from time to time.
“Cookies” do not always directly identify you unless you specifically give us Personal Information. Where cookies collect or are linked to Personal Information, such information will be processed in accordance with UniPin’s Privacy Policy.
You may be able to manage and delete cookies through your browser settings and, where available, through the cookie preference mechanism made available on the Platform.
Why Do We Use Cookies?
We use cookies to operate the Platform, improve user experience, remember your preferences, support account login and security features, understand how users interact with the Platform, measure the performance of our services and campaigns, prevent fraud, and improve our products and services.
We may use cookies for remembering your language preferences, maintaining your login session so that you do not need to sign in each time you visit the Platform. These cookies may also help us remember or estimate your country or region preferences, so that we can display content, products, prices, promotions or services that are more relevant to your country or region. Also, we may use your usage data to provide targeted advertisements on third party websites. Further details on the categories of cookies we may use are outlined below.
What Kind of Cookies Are Used?
UniPin uses both first-party and third-party cookies on the Platform.
The first-party cookies used are issued by the UniPin domain. They serve many purposes, generally to improve your usage of the Platform. These cookies may be used to operate the Platform, remember your preferences, support security features, maintain user sessions, improve Platform performance and provide a better user experience.
In addition, third-party cookies belonging to other parties, including business partners and service providers may be used on the Platform. The cookies (outlined below) are used for login or registration from Facebook/Gmail accounts, marketing and promotion, and more. Specifics on these cookies are outlined in the “Third-Party Cookies” section below.
Types of Cookies
In general, there are four categories of cookies that UniPin may use on the Platform:
- Strictly Necessary Cookies: These cookies are essential to the basic functionality, security and operation the Platform, such as to access secure areas of the Platform, maintain login sessions, process transactions, prevent fraud and support Platform security. They enable user navigation around the Platform. This category of cookies cannot be disabled through UniPin’s cookie preference mechanism, although you may be able to block them through your browser settings. If you block these cookies, some parts of the Platform may not function properly.
- Functionality Cookies: These cookies help us to tailor the Platform to provide enhanced features and content based on how you have used the Platform previously and set up other customisation, such as language preferences, remembering usernames, login status, country or region settings, and geolocation or location prefernces. The information tracked by these cookies may be anonymous and is used to provide a more personalised user experience.
- Performance Cookies: These cookies collect information about how you use the Platform. The cookies tell us which pages you visit, how often, errors encountered, and how we can improve your experience. These are generally collected for statistical purposes and may not directly identify you. However, depending on the circumstances and applicable law, cookie identifiers, device identifiers, IP addresses and similar online identifiers may be treated as Personal Information.
- Targeting and Advertising Cookies: These cookies provide information about user interaction with our content to help us and third parties (including advertisers) deliver relevant advertisements and to measure the effectiveness of advertising campaigns. However, these cookies are anonymous and cannot be linked to your user account.
Third-Party Cookies
Third-party suppliers may be used by the Platform to improve functionality, measure usage, support login or registration, display embedded content, prevent fraud, improve functionality, measure advertising performance, and support advertising and marketing activities. Unlike first-party cookies (which belong to UniPin), third-party cookies are placed by another party on your device through our Platform. For example, you may visit a page on the UniPin Platform with an embedded YouTube video. Videos, links, and other content from third parties may contain third-party cookies. They may be used to understand how you use their services and/or for targeted advertising elsewhere on the internet. You should review the privacy and cookie policy of the relevant third-parties for further information.
|
Cookie |
Purpose |
Opt-Out Link & More Details |
|
Google Tracking Cookies |
|
https://support.google.com/My-Ad-Center-Help/answer/12155764 |
|
|
|
The above list may be updated from time to time depending on the third-party technologies used on the Platform.
How Long Will Cookies Remain?
Cookies remain on your device(s) for differing amounts of time, depending on whether they are a “persistent” or “session” cookies:
Persistent cookies: These cookies are used to remember your preferences on the Platform, to analyse user behavior to establish patterns of usage and preferences, and to improve functionality of the Platform. They remain on your computer or device until they expire or are deleted by you. They persist even after you close the browser and restart your computer or device.
Session cookies: These cookies are used to remember your activity during the course of the current Platform visit. They are temporary and only stay on your computer or device until you stop the current browsing session or close your browser.
The duration of each cookie may vary depending on its purpose and the settings applied by UniPin or the relevant third-party provider.
How to Manage Cookie Preferences?
As a user, you may reject, delete, block or limit the use of certain cookies used while visiting the UniPin Platform. You can change your cookie preferences by adjusting your browser settings. Be aware that most browsers automatically accept cookies, so if you do not want cookies to be used, you may need to proactively delete or block the cookies. However, many of the cookies are important for the intended use of the Platform, so rejecting, deleting, or limiting the use of cookies may affect the functionality, availability, security or performance of the Platform. In particular, strictly necessary cookies are required for the Platform to function properly. For more information on cookies and how to manage preferences, please refer to this external resource: https://www.aboutcookies.org/how-to-delete-cookies
Contact Information:
For any questions, concerns, or requests relating to this Cookie Policy or UniPin’s use of cookies, please contact us via email at [email protected] or visit us at: https://www.unipin.com/support.
Changes to this Cookie Policy
UniPin may update this Cookie Policy from time to time to reflect changes in our use of cookies, third-party technologies, legal requirements or business operations. Any updated version will be made available on the Platform and will take effect upon posting, unless otherwise stated.
This Cookie Policy was last updated on 10 June 2026.
Contact Us
Indonesia
PT Dua Puluh Empat Jam Online (8120106823515)
Green Lake City Rukan Great Wall
Blok C No. 16, Kelurahan Petir
Kecatamatan Cipondoh
Kota Tangerang, Provinsi Banten
Indonesia 15147
Customer support email: [email protected]
Singapore
UniPay Holdings Pte. Ltd. (201500749M)
Asia Digital Pte. Ltd. (201524094C)
105 Cecil Street #24-02, The Octagon
Singapore (069534)
Customer support email: [email protected]
Malaysia
UniPin (M) Sdn. Bhd. (201901022175 (1331504U))
UniPay Sdn. Bhd. (202501020867 (1622280V))
Mobile Arts. Sdn. Bhd. (200801004673 (805957-U))
A-04-03, Tamarind Square,
Persiaran Multimedia Cyber 10,
63000 Cyberjaya, Selangor, Malaysia.
Customer support email: [email protected]
UniPin (Labuan) Limited (LL16502)
Level 15 (A1), Main Office Tower
Financial Park Labuan, Jalan Merdeka
Federal Territory of Labuan, 87000, Malaysia
Customer support email: [email protected]
Philippines
UniPin Phils. Inc. (CS201952177)
Unit 1807, Cityland Pasong Tamo Tower
2210 Chino Roces Avenue
Pio del Pilar, Makati City
NCR 1230, Philippines
Customer support email: [email protected]
Thailand
UniPin (Thailand) Limited (0-1055-62123-38-9)
219/2, 2nd Floor Asoke Towers
Soi Asoke, Sukhumvit 21 Road
North Klongtoey, Wattana
Bangkok 10110, Thailand
Customer support email: [email protected]
India
UniPin (India) Private Limited (U74999HR2019FTC107141)
HD-445, WeWork, DLF Two Horizon Centre
5th Floor, DLF Phase-5
Sector-43 Golf Course Road
Gurugram, Haryana 122002, India
Customer support email: [email protected]
United States of America
UniPin USA Limited (2459012)
8 The Green, Ste A, Dover City
Kent County, Delaware State
19901, United States of America
Customer support email: [email protected]
Turkey
Universalpin Dijital Teknolojiler Anonim Şirketi (319853-5)
Vişnezade Mah. Süleyman Seba Cad.
BJK Plaza Blok No:48a No: 91
34357, Beşiktaş / İstanbul - Türkiye
Customer support email: [email protected]
Other territories:
Algeria, Argentina, Australia, Austria, Bahrain, Bangladesh, Belgium, Brazil, Brunei, Bulgaria, Cambodia, Canada, Colombia, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Ireland, Italy, Japan, Kuwait, Laos, Latvia, Lithuania, Luxembourg, Malta, Mexico, Mongolia, Morocco, Netherlands, Nigeria, Oman, Pakistan, Poland, Portugal, Qatar, Romania, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Taiwan and United Kingdom
UniPin (Labuan) Limited (LL16502)
Level 15 (A1), Main Office Tower
Financial Park Labuan, Jalan Merdeka
Federal Territory of Labuan, 87000, Malaysia
Customer support email: [email protected]
Partnership enquiries: [email protected]
|
Phone number: |
Hotline 24 hours: +62 812 809 6565 (03.00AM - 10.00AM) +62 859 5959 3535 (10.00AM - 19.00PM) +62 811 100 8988 (19.00PM - 03.00AM) |
|
WhatsApp: 24 hours: |
+62 859 5959 3535 |
|
Support portal: |
|
|
Privacy contact: |
[email protected] for privacy requests |
Masuk Facebook
UniPin Credits
UniPin Voucher